Senior UX Researcher

April Yang

Hi, I'm April

I'm a mixed-methods UX researcher with 6 years of experience and a master degree in Human Computer Interaction. Having delivered user experience in generative AI and Web3 space, I'm experienced in strategic UX research aiming to drive key product metrics, as well as conducting exploratory research in the early stages of product development to build a deep understanding of users.

My experience has taught me that effective research is rooted in a clear alignment with business goals and a strong product sense. I believe that establishing a UX research presence and fostering collaborative relationships with stakeholders are essential to creating meaningful and impactful outcomes.

Projects

AI Assistant Exploratory Research

AI Assistant Exploratory Research

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Web3 Wallet Onboarding

Web3 Wallet Onboarding Usability Research and Design

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Improving User Retention

Improving User Retention: Onboarding Evaluative Research and Design

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Healthcare AI Predictive

Jobs To Be Done - Healthcare AI Predictive Analytics Platform UX Research Case Study

View Case Study

🔍 Research & Design

  • User Interviews
  • Experimental Design
  • Survey Design
  • Observational Study
  • Usability Testing
  • Diary Study
  • Unmoderated Testing
  • Statistical Analysis
  • Journey Mapping
  • Personas
  • A/B Testing
  • Wireframing
  • Prototyping

🎨 Competencies

  • Roadmap planning
  • Project prioritization
  • Design Thinking workshop
  • Stakeholder management
  • KPI measuring and tracking
  • Agile methodologies

🛠️ Tools

  • Figma/FigJam
  • Survey Monkey
  • Qualtrics
  • Metabase
  • Dovetail (insights repository)
  • UserTesting
  • Userlytics
  • Keynote
  • Quip
  • Google Suite

🌐 Language

  • Python
  • SQL
  • HTML
  • Chinese Mandarin