Senior UX Researcher

April Yang

Hi, I'm April

I'm a mixed-methods UX researcher with 6+ years of experience and a master degree in Human Computer Interaction. Having delivered user experience in generative AI, Web 3 and SaaS space, I'm experienced in strategic UX research aiming to inform product strategy, drive key product metrics, as well as conducting exploratory research in the 0->1 stage of product development to build a deep understanding of users.

My experience has taught me that effective research is rooted in a clear alignment with business goals and a strong product sense. I'm skilled at embedding UX research in the Product Development Process, cross-functional collaboration, and navigating ambiguity to create meaningful and impactful outcomes.

Projects

AI Assistant Exploratory Research

AI Assistant Exploratory Research

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Improving User Retention

Improving User Retention: Onboarding Evaluative Research and Design

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Healthcare AI Predictive

Jobs To Be Done - Healthcare AI Predictive Analytics Platform UX Research Case Study

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Web3 Wallet Onboarding

Web3 Wallet Onboarding Usability Research and Design

View Case Study

🔍 Research & Design

  • User Interviews
  • Experimental Design
  • Survey Design
  • Observational Study
  • Usability Testing
  • Diary Study
  • Unmoderated Testing
  • Statistical Analysis
  • Journey Mapping
  • Personas
  • A/B Testing
  • Wireframing
  • Prototyping

🎨 Competencies

  • Roadmap planning
  • Project prioritization
  • Design Thinking workshop
  • Stakeholder management
  • KPI measuring and tracking
  • Agile methodologies

🛠️ Tools

  • Figma/FigJam
  • Survey Monkey
  • Qualtrics
  • Metabase
  • Dovetail (insights repository)
  • UserTesting
  • Userlytics
  • Keynote
  • Quip
  • Google Suite

🌐 Language

  • Python
  • SQL
  • HTML
  • Chinese Mandarin